Photo
Arnaud Caupin

About

VP Sales & Operations, Customer Communication and Experience Solutions at Quadient

Banking

RUEIL MALMAISON, France

Interests
  • Common
  • Vendor

My Knowledge Level
Digital Marketing Digital Strategy CRM Outsourcing Customer Experience Management Customer Journey Mapping
My Personal Interests
Digital Marketing Digital Strategy CRM Outsourcing Customer Experience Management Customer Journey Mapping
My Job Priorities
Digital Marketing Digital Strategy CRM Outsourcing Customer Experience Management Customer Journey Mapping

Market Communications

Digital Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Digital Strategy

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Relationship Management

CRM Outsourcing

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Experience Management

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Journey Mapping

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Retention und Churn Prevention

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Service Strategies

My Knowledge Level
My Personal Interests
My Job Priorities
 

Challenges

International Expansion

Currently dealing with

Has experience with

Major Business Transformation

Currently dealing with

Has experience with

Budget

I'm responsible for a budget of 10000000 USD

Contact Information

There is no public contact information for this user.

Elevator Pitch

I am VP Sales & Operations at Quadient, responsible for leading the Customer Experience Management solution business in France and Benelux. Quadient Customer Experience Management solutions are used by organizations to create a unified customer communications infrastructure and deliver a complete omnichannel customer experience. Prior to joining Quadient, I held a wide range of management positions at leading global software companies and high-growth cloud start-ups.

Positions

Quadient

May 2020 - Present

VP Sales & Operations, Customer Communication and Experience Solutions