Photo
Claus Hammer

About

Head of One Digital Experience at Mercedes-Benz AG

Automotive

Stuttgart, Baden-Württemberg, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Business Model Innovation Customer Experience Management Customer Centricity Customer Journey Mapping Content Strategy for Social Media
My Personal Interests
Business Model Innovation Customer Experience Management Big Data Analytics Data Insights Digital Disruption
My Job Priorities
Business Model Innovation Customer Experience Management Customer Centricity Customer Journey Mapping Big Data Analytics

Innovation Management

Business Model Innovation

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Relationship Management

Customer Experience Management

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Centricity

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Journey Mapping

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Transformation

Big Data Analytics

My Knowledge Level
My Personal Interests
My Job Priorities

Content Strategy for Social Media

My Knowledge Level
My Personal Interests
My Job Priorities

Data Insights

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Disruption

My Knowledge Level
My Personal Interests
My Job Priorities

Digital Strategy

My Knowledge Level
My Personal Interests
My Job Priorities

Leadership / Change

Delegation & Empowerment

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

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Elevator Pitch

My expertise is in Business Model Innovation, Digital Strategy, Customer Experience Management & Digital Target Operating Model and I am most involved in Digitalization & Transformation Processes.

Positions

Mercedes-Benz AG

Head of One Digital Experience