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Vanessa Hindinger

About

Customer Experience Manager Elektromobilität at EnBW mobility Deutschland

Oil & Energy

Stuttgart, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Customer Centricity Customer Experience Management Net Promoter Score Customer Surveys Customer Journey Mapping
My Personal Interests
Customer Centricity Customer Experience Management Customer Journey Mapping Net Promoter Score IT Innovation Culture
My Job Priorities
Customer Centricity Customer Journey Mapping Customer Experience Management Net Promoter Score Customer Loyalty

Customer Relationship Management

Customer Centricity

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Experience Management

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Loyalty

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Retention und Churn Prevention

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Value

My Knowledge Level
My Personal Interests
My Job Priorities

IT Innovation / Product Management

IT Innovation Culture

My Knowledge Level
My Personal Interests
My Job Priorities

Market Research

Customer Surveys

My Knowledge Level
My Personal Interests
My Job Priorities

Product Management

Product Development

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

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Elevator Pitch

Interested in Agile Methods such as Customer Journey Mapping and Design Sprint, User tests, surveys and opinion polls, NPS and Customer Engagement Strategies. I work within electric mobility and charging infrastructure for electric cars.

Positions

EnBW mobility Deutschland

December 2020 - Present

Customer Experience Manager Elektromobilität