Photo
Björn Janich

About

Digital Account Director at gkk DialogGroup GmbH

Marketing and Advertising

Frankfurt am Main, Germany

Interests
  • Common
  • Vendor

My Knowledge Level
Content Strategy for Social Media Customer Experience Management Social Media Analytics Social Complaint Management Social and Online CRM
My Personal Interests
Content Strategy for Social Media Customer Experience Management Digital Marketing Social Media Analytics Automated Customer Support & Service
My Job Priorities
Content Strategy for Social Media Customer Experience Management Social Media Analytics Social Complaint Management Social and Online CRM

Digital Transformation

Content Strategy for Social Media

My Knowledge Level
My Personal Interests
My Job Priorities

Social Media Analytics

My Knowledge Level
My Personal Interests
My Job Priorities

Customer Relationship Management

Customer Experience Management

My Knowledge Level
My Personal Interests
My Job Priorities

Automated Customer Support & Service

My Knowledge Level
My Personal Interests
My Job Priorities

Chatbots

My Knowledge Level
My Personal Interests
My Job Priorities

Social Complaint Management

My Knowledge Level
My Personal Interests
My Job Priorities

Social and Online CRM

My Knowledge Level
My Personal Interests
My Job Priorities

Market Communications

Digital Marketing

My Knowledge Level
My Personal Interests
My Job Priorities

Artificial Intelligence

Natural Language Processing

My Knowledge Level
My Personal Interests
My Job Priorities

Sales Management

eCommerce

My Knowledge Level
My Personal Interests
My Job Priorities
 

Contact Information

There is no public contact information for this user.

Elevator Pitch

My expertise is in Customer Experience Management, Content Strategy for Social Media, Social Media Analytics and I am most involved in Customer Experience Management, Content Strategy for Social Media, and Social Media Analytics.

Positions

gkk DialogGroup GmbH

Digital Account Director

gkk DialogGroup GmbH

Digital Account Director

gkk DialogGroup GmbH

Digital Account Director